Site Reliability Engineer

UNIVERSITY OF NORTH CAROLINA - CHAPEL HILL   Chapel Hill, NC   Full-time     Information Services / Technology (IT)
Posted on January 9, 2023
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University of North Carolina at Chapel Hill


Site Reliability Engineer


Posting Open Date

Application Deadline

Hiring Range
$90,000 - $105,000

Proposed Start Date

Primary Purpose of Organizational Unit
ITS Enterprise Reporting & Departmental Systems (ERDS) manages the data warehouses, reporting tools and data access for administrative system reporting at UNC-Chapel Hill. The group also provides middleware services and database administration for enterprise applications. The reporting capabilities (which include Infoporte, Tableau and SAS) enable faculty and staff to access data and present it in the form that is most useful for student, financial and human resources information.

Position Summary
This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.

This position will implement infrastructure solutions that fit into the Middleware Services portfolio. The Middleware Services team provides application infrastructure support for services that include Sakai, Single Sign On, Splunk, Carolina CloudApps, Ansible/AWX, Java environments, Tableau, SAS, wiki services, source code control systems, and traditional web services. 

The position responsibilities fall between traditional system administration & application development. We provide the glue that binds those roles in support of our application infrastructure responsibilities. This position will act as a backup administrator who learns how to run applications at an enterprise scale. Working in conjunction with the primary administrator(s) and the service owner(s), this position will foster innovative and enhanced solution offerings for campus. 

We are seeking individuals who can move fluidly between projects and to help define/implement technical solutions that benefit the University. The best candidates will have a broad range of technical skills and be able to effectively multitask between numerous high visibility projects. They will understand emerging trends in the IT industry and help determine whether they could enhance our service portfolio. 

The selected candidate will have opportunities to work with cutting edge technologies and applications including Kubernetes, Splunk and Tableau.

The selected candidate must be available for standby rotation for after-hours support.

Minimum Education and Experience Requirements
Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience
Excellent critical and analytical thinking skills are required, as is the ability to multi-task. 
Candidates must have experience with the following skills: 
Web and/or application server administration 
Scripting skills

Preferred Qualifications, Competencies, and Experience
Any exposure to the following skills are a plus: 
Cloud/PaaS solutions 
Log aggregation tools 
Automation tools 
Application development 
Linux system administration

Special Physical/Mental Requirements
No special physical/mental requirements

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Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.