IT Functional Analyst

Bowie State University   Bowie, MD   Full-time     Analysis
Posted on August 30, 2022
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IT Functional Analyst




DEPARTMENT:                  Office of Information Technology


OPEN DATE:                       August 26, 2022        


CLOSING DATE:                September 26, 2022



Responsibilities:  Monitor and assist functional staff with the technical use of PeopleSoft (SIS, HCM,

Financials), Oracle Student Financial Planning (SFP) and Workday (HCM and Financials). Develop ad hoc queries for users; this includes developing queries requested by users to meet reporting needs. Assist with the development of internal and external necessary reports. Coordinate with users the testing of vendor delivered updates and fixes. Submit problem functional cases to Oracle PeopleSoft for resolution. Support integration development, testing and troubleshooting. Manage ticketing queue to resolve issues timely manner with excellent customer service. Develop and maintain documentation for functional PeopleSoft and Workday processes. Assist in customization design, prototyping, scripting, testing and any upgrades that may occur in PeopleSoft or Workday implementation. Working with the functional staff to develop and implement process and/or systems for improvement of business processes. Responsible for support of PeopleSoft setup tables. Provide hands-on requirements gathering, analysis, and implementation of requested upgrades, enhancements, and changes to PeopleSoft or Workday applications. Provide functional support of applications working directly with modules in managing their requests; understanding their requirements and translating business requirements to functional specifications through hands-on analysis. Coordinate functional security with modules. Develop specifications for change management control. Act as liaison between functional users and technical team. Assist developers with design solutions for application modifications, interfaces and reports. Act as a back-up for PeopleSoft and Workday modules.


Qualifications:  A Bachelor’s degree preferred.  A minimum of one (1) full life cycle PeopleSoft implementation/upgrade project completion in a functional role required. Experience in functional application for higher education required. A minimum of two (2) years of progressive, responsible experience in the field of data processing, computer system and applications is preferred. A minimum of two (2) years analytical experience with PeopleSoft Campus Solutions, Oracle SFP or Human Resources version 9.2 preferred. Experience with Workday HCM and Financials preferred. Experience with BiPublisher reporting preferred.  Ability to solve problems quickly and completely, and document solutions; possess good analytical skills; strong interpersonal and communication skills; ability to facilitate communication within and between engineering teams; ability to gather user requirements and translate into technical specifications.


Conditions of Employment:     This is a Union Position.  Please be advised, COVID-19 vaccinations are encouraged but not required for faculty and staff to be employed at Bowie State University.  This protocol is subject to change.


SALARY:  $50,000 - $65,000             

BSU offers a generous benefits package, which includes vacation days, holidays, and sick days; comprehensive health insurance and tuition remission.

APPLICATION:  Interested and qualified applicants should go to to apply online.  Paper application submissions will not be considered.



Office of Human Resources

Bowie State University

14000 Jericho Park Road

Bowie, MD  20715


Bowie State University is an Equal Opportunity/Affirmative Action Employer

Auxiliary aids and services for individuals with disabilities are available upon request. Please contact the University’s EEO Officer at 301-860-3442.


In accordance with the Cleary Act of 2000, you are advised to contact the Bowie State University Campus Police Office for Disclosure of Criminal Incidents that occur on our campus.