Guest Services AssistantBLUE GRASS AIRPORT
Guest Services Assistant
Join Blue Grass Airport’s phenomenal Guest Services team as a part-time assistant. The Guest Services Assistant is responsible for providing customer service to passengers and the general public, both on the telephone and in person. This position primarily staffs the Information Center located in the terminal lobby, taking the initiative to provide excellent experiences for visitors. Duties and Responsibilities are but not limited to; Answer calls from the public and provide information on air travel, security requirements, ground transportation and other services, assist guests that come to the Information Center with questions, greet and admit passengers, including collecting payment for admission at The Club, and assist customers with questions they may have regarding their flight status, travel arrangements and airport services, etc.
Some requirements for this position are; Commitment to providing excellence in customer service both in person and on the telephone, previous customer service experience is preferred, a high school diploma or equivalent, and excellent oral and written communication skills
5 am to 1 pm Tuesday & Wednesday. $11.42/hr.
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