Service Manager (Will Train)
Overview ...
Overview
We’re the Industry Leader Because of Leaders Like You.
When you’re a Service Manager at Connecticut Pest Elimination Inc,
you’re quality control, ensuring top-notch service from the industry leader.
Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.
With our award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know, it’s that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities
As a Service Manager, you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improver where you live and work.
You will…
- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide world-class service
- Assist with recruiting top talent on the service team
- Train and develop our technicians through hands-on management
- Lead training meetings
- Oversee our Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time
- Monitor scheduling, routing, and inventory to drive efficiencies and productivity
What type of benefits will you receive?
- The starting salary will be $60,000 to $65,000 per year
- Company vehicle with gas card provided
- Company provided iPhone and iPad with sales software
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
Are you ready to join the Best in Pests?
Qualifications
What do you need to be successful?
- Sales experience preferred
- High School Diploma or equivalent required
- Valid driver’s license required with a good driving record
- Ability to pass a drug screen and background check is required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with our great clients
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
- Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
- Willing to work in different types of weather conditions
Connecticut Pest Elimination Inc. is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
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