Customer Service Representative

Join Our Team as a Customer Service Representative at Think Tell Junction

Are you passionate about providing exceptional customer service? Think Tell Junction is looking for a Customer Service Representative to join our dedicated team in Orlando, FL. As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the support they need while upholding our commitment to excellence.

Responsibilities:

• Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Assist customers with order placement, tracking, and returns.
• Resolve customer issues and complaints efficiently and effectively.
• Collaborate with other team members to ensure customer satisfaction and maintain high service levels.

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Previous customer service experience in a similar role is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a fast-paced environment.

Benefits:

• Competitive hourly wage: $20 - $24 per hour.
• Opportunities for career advancement and professional development.
• Comprehensive benefits package including health insurance and retirement plans.
• Friendly and supportive work environment fostering collaboration and creativity.

By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.

Schedule: Monday to Friday Work Location: In person at our offices in Orlando, FL

Ready to embark on a rewarding career in customer service? Apply now and become part of our team at Think Tell Junction!