Legal Case Manager

The Buckeye Law Group, a dynamic and rapidly growing personal injury law firm, seeks a highly motivated and passionate Legal Case Manager to join our team in Akron.

Role: The Legal Case Manager works directly with clients, third parties, providers, and insurance companies. They are responsible for handling fact-finding projects, and gathering and organizing documents and information. The Legal Case Manager should be comfortable in an office environment, familiar with Microsoft Office applications, and excel at verbal and written communication.

Chief Responsibilities:

• Maintain communication with clients, opposing counsel, and other parties involved in the case.
• Prepare/Mail Welcome packets, address and report client concerns/issues related to the personal injury case.
• Monitors case status, timelines, deadlines, and issues
• Promotes relationships with clients and providers.
• Gathering/organizing all records, bills, liens related to the accident, confirming the accuracy of the charges and balances, providing health insurance and auto insurance (PIP) to providers in a timely manner.
• Safeguard client records while maintaining HIPAA standards.
• Ensure that all final medical records are organized neatly, accurate, and complete.
• Prepare Demand packages or transfer files to litigation.
• Create digital copies of paperwork and store the records electronically.
• Process invoices for payments and make sure for which they are accounted.
• Transfer data into the company’s main system database

Supporting Responsibilities:

• Opening insurance claims including but not limited to subrogation, property damage or Veteran Affairs, Child support and probate court.
• Additional duties as assigned by management.

Experience/Requirements:

• Bilingual Spanish speaking preferred
• High school/GED diploma required.
• Knowledge of HIPAA regulations.
• Strong customer service skills.
• Legal experience required, personal injury experience preferred
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

Firm Benefits:

• Paid time off and paid personal time
• Medical, Dental, and Vision insurance.
• Company paid Long Term Disability and Life Insurance.
• Supplemental insurance (Short Term Disability, Voluntary Life, Hospital, Critical Illness, and Accident).
• 401k.
• Parking paid by company.
• To start in May 2024 when office is ready.

The Buckeye Law Group is an Equal Opportunity Employer. The Buckeye Law Group retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.