Operational Specialist / Oregon Pike, Lancaster

A great opportunity for career growth at PeoplesBank, Oregon Pike location! We are seeking an experienced banking associate to lead critical operations within the Financial Center. If you are a team player with a growth mindset and strong interpersonal skills, looking for an organization where you can contribute and feel valued... look no further. Apply to PeoplesBank today!

Position Summary

The Operational Specialist is responsible for operational aspects of the financial office. The Operational Specialist works closely with the Financial Center Manager, and as an active member of the Sales/Service Team, promotes the bank by identifying client needs and recommending appropriate products, services, and Business Partners.

The Financial Center Operational Specialist will lead the critical operational tasks within the financial center including, but not limited to oversight of all internal risk processes/procedures, financial center cash management processes, ATM management, and the annual financial center operational review process. This individual will support advanced paying/receiving duties and support the overall service/client experience. In addition, the Financial Center Operational Specialist will engage in basic conversational discovery with a client, aligning the needs of the client with the appropriate solution recommendation, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Financial Center Operational Specialist will possess good judgement and decision-making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience.

Educational & Other Requirements

• Must be passionate about client service and use communications and relationship management skills to ensure an exceptional level of client satisfaction.
• Minimum of 3 years of banking experience including bank retail operations
• Fluent in new technology products.
• Associate degree in finance, or business-related discipline preferred.
• Experience with Microsoft Office suite required.
• Must be bondable.