Senior Client Solutions Consultant

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Senior Client Solutions Consultant you would play a significant role in our wider sales orgs success and will be the engine to all new client acquisitions.

What does this role entail?

• Present the Fenergo application in the most favorable light to both new and existing customers.
• Deliver product demos to showcase how Fenergo can help customers improve their organization quickly and meaningfully. This includes demo preparation, delivery, and follow-up to outstanding questions.
• Understand client challenges and devise appropriate solutions to win new business.
• Lead and conduct on-site engagements to learn about customer processes and requirements and facilitate architecture/solution discussions.
• Work with prospect clients to align their tactical and strategic challenges by implementing the Fenergo product across their organization.
• Proactively identify the functional and technical requirements to address customer needs, assess customers met and unmet needs, and recommend solutions that optimize value for both the customer and Fenergo.
• Maintain and expand working knowledge of the Fenergo product and provide feedback to the product organization on enhancements.
• Complete RF'X' documents on behalf of the company in conjunction with Sales and Ops Support.
• Use knowledge of competitive solutions to help the sales organization propose the most optimal solution for the customer.
• Ensure that sales, product, and professional services organizations are properly aligned to achieve client and sales objectives.
• Build strong relationships with the project team, client teams, and internal Product Management team.
• Keep up-to-date with product, regulatory, and industry change

Desired Experience

• Degree or master’s in business, Management Consulting, Business Information Systems, or a similar related qualification. 
• Previous experience in the Financial Services industry or a software company.
• We are looking to hire people who are passionate about using our technology to solve customer problems. If you are self-motivated, detail-oriented, and have the confidence to communicate your ideas both verbally and in writing then you should talk to us. It could be that a new exciting chapter in your career awaits.

Nice to have / Skills that could make the difference.

• Understands business goals and market perceptions and how the Client Solutions team impacts both.
• Natural curiosity, a seeker of information (internal and external) to help drive the right approach to lead to the right outcomes
• Previous experience in the consulting industry would be highly favourable.
• Knowledge of organization offerings with a strong focus on attention to detail.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• We are pleased to offer our employees a comprehensive benefits package that includes medical, dental, and vision coverage through Cigna, one of the top-rated health insurance providers in the country. Our employees can choose from a variety of plans to best meet their individual needs. In addition to the health coverage, we also provide access to Cobra Coverage, which allows employees to continue their health insurance coverage for a limited period in the event of job loss or other qualifying events.
• We also offer an Employee Assistance Programme via Cigna to provide confidential counselling and support for personal and work-related issues.
• Our employees can take advantage of a 401k retirement savings plan, which includes a generous company match and a range of investment options to help them achieve their long-term financial goals. We also offer Life, Accident, and Disability Cover through Cigna to help protect our employees and their families in the event of unexpected events.
• We also provide a Savings and Transformation Scheme to help our employees save for their future and achieve their financial goals.
• Our employees receive 20 days of holiday per year, plus three company closure days, to allow them to recharge and spend time with their families.
• We offer complimentary lunches in the office to provide our employees with a healthy and convenient meal option.
• Available to all employees, we provide a Work from Home set-up allowance to help them create a comfortable and productive workspace.
• We also facilitate Savings Accounts to help our employees save for their future and achieve their financial goals.
• The base pay range for this position is $120-160k, and we are committed to providing our employees with competitive compensation and benefits packages to attract and retain top talent.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Benefits

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