Temp Accounts Receivables

Under the supervision of the Director of Finance, this position is responsible for generating member billing, posting receipts in the database, and providing excellent member service for billing inquiries. The role also involves making soft collection calls for past due invoices, entering, maintaining, and updating membership information in the database, and creating and modifying database reports for the Finance Department.

ESSENTIAL JOB FUNCTIONS/OBJECTIVES:

• Enter membership data into the database.
• Process data and billing changes as directed.
• Handle phone calls and emails from members regarding payments and billing.
• Apply daily revenue received from members accurately.
• Prepare all monthly member invoices for mailing and emailing.
• Provide customer service to members and staff regarding member accounts.
• Make soft collection calls and payment reminder calls.
• Research and validate contact information for pre-marketing campaigns.
• Train staff on database use and send release updates.
• Evaluate database performance, audit for errors, justify improvements, and suggest policies related to data integrity.
• Other duties as assigned.

JOB SPECIFICATIONS:

• Proficient in Excel, Word, and database management.
• Accounting background preferred.
• Basic knowledge of Crystal Reports, SQL, HTML, and Web development is a plus.
• Database certification is a plus.
• Quick learner, detail-oriented, with the ability to multitask.
• Ability to develop reporting and process efficiencies.
• Knowledge of GAAP is a plus.
• Strong verbal and written communication skills.
• Strong problem-solving skills.
• Must be willing to work in a team environment and crossover between departments.
• Ability to work under pressure, meet specific deadlines in a fast-paced environment.