Full Time Customer Service Rep

Elevate Fitness

Syracuse, NY

$15 to $18 Hourly
Medical , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources

We are looking for a positive Customer Service Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications: