Corporate - Customer Service Representative
- Full-Time
Rite Rug has been one of the top privately owned, flooring companies, since 1934! We are looking for a detail oriented, reliable, Customer Service Representative to join our team! If you are looking for a company where you are part of a family, then Rite Rug is the place for you!
$35,000 plus full benefits!
POSITION SUMMARY:
Coordinate customer service activities in order to ensure customer satisfaction.
ESSENTIAL FUNCTIONS:
Research and resolve disputes
Enter order information
Process and schedule work orders
Enter installer pay information and back charges
Job cost invoices
Post payments
Respond to customer service issues
Answer incoming telephone calls
Maintain files
Perform other duties as assigned
QUALIFICATIONS AND REQUIREMENTS:
1.Have earned a minimum of a High School Diploma or equivalent.
2.Possess and have demonstrated proficient computer experience in Microsoft Office.
3.Be able to multi-task and prioritize the duties required.
4.Exhibit effective oral and written communication skills.
5. Be able to work independently and problem solve.
6.Exhibit excellent customer service skill.
7. Possess the ability to handle a high volume call environment
#ZR
From a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer.
Over 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts.
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