Branch Associate & Inside sales

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

About the Company:
Genalco is a 75-year-old heavy equipment and contractor supply company serving the Northeast with 4 locations in Needham, MA – Springfield, MA – West Haven, CT – Warwick, RI. The business was built around a commitment to meeting the many needs of contractors with a full range of equipment and parts provided by top manufacturer brands. 

Job Title:
Branch Staff & Inside Sales  

Summary:
Genalco is now hiring hard-working and dedicated Branch Staff & Inside Sales who will play a critical role in our branches’ success. The Branch Staff & Inside Sales supports all activities of the assigned branch, focusing on achievement of the branch goals while providing quality customer service.

Responsibilities:

Must be willing to assist with or perform all operations tasks associated with the daily operations of a Genalco branch
Must strive to provide excellent customer satisfaction through prompt and accurate product delivery; provide communication with company and customer personnel in branch will call orders; and assist other delivery drivers to insure all daily customer orders are completed
Must be willing to perform any and all aspects of the order processing functions for all customer orders including pulling orders, packaging orders, creating delivery paperwork, processing completed delivery tickets and returns, and proper paperwork processes and procedures
Must maintain, record, and submit as directed all cash, checks, and funds received from customers to management each week. All funds received from customers are to be recorded on delivery documents including total amounts received, check numbers, and related documents
Is accountable for the research and evaluation of inventory variances
Ensures that the branch distribution center maintains a clean, safe, and organized environment and that the product is stocked and stored in a safe and organized manner. Floors, aisles and passageways are to be maintained free of product and hazards
Work collaboratively with the outside sales reps to support our customers
Requirements:

Work well as part of a team
Must be self-motivated
Great communication skills
Take pride in delivering excellent customer service
Must be able to lift heavy objects
Must have own transportation
Thrive in a busy, fast-paced environment
High School Diploma or GED required
Have the ability to learn and adapt to changes in work processes and able to train all employees on changes as they occur
Above average computer literacy and experience are required for this position.
Additionally, the ideal candidate will:     

Have experience with forklifts
Experience with ERP systems to manage inventory, orders, etc.
Inventory management experience
Retail management experience
Have previous employee supervision experience and a minimum of 3 years’ experience in a warehouse working environment
Compensation & Benefits:

Competitive Pay Based on Experience
Full Time, Monday-Friday
Paid Holidays Off and No Weekends
Employee Discount Program
We offer medical, dental, vision, life insurance, disability, and more!
Genalco offers a competitive benefits package that includes generous medical and dental coverage, life, and disability insurance, as well as 401 (k) and numerous other benefits.

Job Classification: Full-Time