Patient Greeter & Support Representative, Pittsburgh, PA

Novus Group

Pittsburgh, PA

$17 to $19 Hourly
Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Novus Group works in partnership with one of the largest companies in Pennsylvania to help you with employment opportunities.

If you are looking for a career that is DIRECT HIRE as an employee of the Company with outstanding benefits, our dedicated recruiters will support you through the hiring process, from application to interview and beyond! We offer a personal, concierge-based approach to connect you with employment resources. We’ll even help you to revise your resume, all at NO CHARGE to you.

IMPORTANT: Our job board is NOT a comprehensive list of all available jobs. It is only a selection of jobs available. New jobs are opened daily. Please contact us to be connected with additional opportunities that might meet your qualifications.

Employees of this organization can enjoy the following benefits and much more!

Caregiving support for childcare/elderly family members

Paid time off up to 5 weeks

Student Loan Refinancing / forgiveness

Medical, Dental, Vision and other coverages

Up to 8% retirement savings match

Up to $6,000 per year in Tuition Assistance to you and your immediate family

Adoption Assistance, Pet Insurance and Retail Perks & Discounts

Ongoing learning

Accelerated Career Path

Flexible work arrangements

7 holidays per year

PTO buy back and selling excess, when eligible

Patient Greeter and Support Representative, Pittsburgh, PA

Direct Hire as an employee of Company
Pittsburgh, PA
Daylight Schedule
$17.25 - $19.00 per hour as new employee (performance pay raises available, after hire)

MINIMUM REQUIREMENTS:

High School Diploma or equivalent required
Strong communication skills and excellent customer service skills required
Typing, general computer skills required

HIGHLY PREFERRED:

Previous experience with patient registration, check-in and/or check-out, preferred
Prior experience in healthcare, preferred
Prior customer service experience, preferred

Purpose:

Provide compassionate service and support to patients, families, and visitors during their stay within the hospital. Provide top-notch customer service for patients, visitors, and colleagues. Assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management.

Responsibilities:

Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination.
Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information.
Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies.
Issues courtesy parking discounts and free passes when appropriate.
Issues patient scooters to patients and visitors as needed.
Assists with parking cashier functions and validates patient parking.
Transports patients and patient-specific equipment, and lab specimens between patient units, treatment centers, and other designated areas safely, timely, and accurately.
Performs inspections and disinfecting procedures on transportation equipment utilized by the department.
Orders supplies and equipment, organizes supply room
Answers unit phones and transfers to appropriate staff.
Interacts and socializes with patients and assesses patient needs.