Director of HR Operations and Business Partnerships

Juno Search Partners - Open Positions

Philadelphia, PA

Full-Time

Job Description

Our client, and insurance company in Philadelphia, is seeking a Director of Human Resources to join their team.

The Director of Human Resources will play a pivotal role in steering people strategies towards operational excellence and strategic business alignment. This role requires a unique blend of operational prowess and the ability to forge strong, strategic partnerships across the organization. This person will report directly to the Chief People Officer (CPO) and work closely with leadership to ensure people initiatives are seamlessly created and integrated with business goals. This role will have one direct report, HR Generalist, and will grow the team as the business continues to expand.

Responsibilities:

HR Operations Management: Oversee the development and implementation of HR policies and procedures that enhance operational efficiency and compliance. Manage HR operational functions such as payroll, benefits administration, and HRIS systems.
Strategic Business Partnerships: Act as a key HR business partner to department heads and senior leaders, providing strategic advice on all aspects of human resources that affect their areas of responsibility. Collaborate with business units to identify and address their HR needs, aligning with the company's strategic objectives.
Talent Management: Partner with Head of Talent to develop and implement talent management strategies that attract, retain, and develop top talent. Work with the talent acquisition team to ensure recruitment processes are efficient and effective.
Performance Management: In partnership with the CPO, lead the design and execution of a performance management system that drives high performance and aligns with the company’s strategic goals. Provide training and support to managers on performance feedback and coaching.
Employee Relations and Engagement: Foster a positive work environment by developing strategies that increase employee engagement and satisfaction. Address employee relations issues promptly and effectively, ensuring a fair and respectful workplace.
Leadership and Team Development: Provide leadership and direction to the HR operations team, ensuring they are high-performing, well-motivated, and capable of meeting the department's goals. Promote continuous learning and development within the HR team.
Data Analysis and Reporting: Utilize HR metrics and analytics to inform decision-making, identify trends, and measure the effectiveness of HR initiatives against business objectives. Maintain monthly People Operations and Engagement dashboard to report to management team.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.
Minimum of 8 years of HR experience with at least 3 years in a leadership role managing HR operations and business partnerships.
Strong knowledge of HR practices and laws, with a proven track record of implementing HR strategies that drive business results.
Excellent interpersonal and communication skills, with the ability to engage and influence at all levels of the organization.
Strategic thinker with strong analytical and problem-solving skills.
Experience with HRIS systems and HR analytics.
Ability to lead and develop an HR team, fostering a collaborative and high-performing environment.
Ability to thrive in a fast-paced high growth environment is critical.

Juno is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.