Medical Receptionist and Wellness Concierge

Dirigo Physical Therapy And Performance

Portland, ME

$19 to $22 Hourly
Part-Time

Job Description

Join Our Team as a Part-Time Medical Receptionist in Portland!

Are you a self-motivated individual with exceptional interpersonal skills? Do you thrive in a dynamic healthcare environment? If so, we want you to be a part of our team at Dirigo Physical Therapy and Performance!

About Us:

At Dirigo Physical Therapy and Performance, we're more than just a practice we're a community dedicated to evidence-based, patient-oriented care. With locations in downtown Portland, Saco, and Westbrook, we're committed to helping our patients achieve their goals through personalized treatment plans and compassionate support. In addition to physical therapy, we offer a suite of performance and wellness services to help support the comprehensive needs of our clients.

Why Join Us:

Dynamic Environment: Experience the satisfaction of being an integral part of our growing organization.
Supportive Culture: Our owner fosters an environment where personal growth and success are encouraged and supported.
Meaningful Work: Make a difference in the lives of our patients every day through your contributions.
Professional Development: Grow your skills and build lasting relationships in a collaborative team setting.

Position Details:

Role: Medical Receptionist (Part-Time)
Location: Portland office
Schedule: Monday - Friday (20-25 hours/week)

Qualifications:

High school diploma or equivalent
Outstanding computer and phone skills
Exceptional interpersonal skills and a friendly demeanor
Ability to multitask effectively and maintain confidentiality
Strong social media proficiency, particularly on Facebook and Instagram
Previous experience in a medical receptionist role preferred

Responsibilities:

Greet and check in patients both in-person and via virtual terminals.
Assist patients in using our infrared sauna and ensure their comfort and safety during sessions.
Set up individuals in our recovery lounge, providing education regarding the equipment
Handle payments, including copays, deductibles, and fees.
Manage incoming calls with professionalism and efficiency.
Assist with patient referrals and new patient requests.
Maintain patient records and verify insurance coverage.
Collaborate with clinical and billing staff to address patient inquiries.
Support social media efforts and contribute to general clinic upkeep.

How to Apply:

If you're ready to join a dynamic team dedicated to patient care and professional growth, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and why you're the ideal candidate for this role.

Dirigo Physical Therapy and Performance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Part-Time
Healthcare Setting: Medical Office, Outpatient, Private Practice
Schedule: Monday to Friday (No Weekends)
Education: High school diploma or equivalent (Preferred)
Experience: Medical receptionist: 1 year (Preferred)
Work Location: In person