Customer Service Representative/Call Center
Rack Electric
Los Angeles, CA
Customer Service Representative/Call Center
Rack Electric
Los Angeles, CA
Expired: 12 days ago
Applications are no longer accepted.
- $37 Hourly
- Full-Time
Job Description
Company Info
Job Description
Rack Electric is a trusted and experienced family-owned electrical business with a remarkable 40-year track record. We take pride in being the Top premium in Florida Certified Electric EV super charging stations, partnering with industry leaders.
Join Rack Electric team providing nothing less than top-notch service and high-quality solutions for our clients.
This is an amazing opportunity!
Come join the Rack Electric family!
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Answer client inquiries and resolve issues in a timely and professional manner
- Answer inbound calls and make outbound calls answering general questions and/or updating account information.
-Answer inbound chat communications serving as "Live Chat" assistance on website.
- Follow company policies and procedures for all interactions
- Provide feedback to management regarding concerns and trends
Requirements:
- Previous experience in customer service or call center is a plus
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to think on your feet
- Detail-oriented with the ability to accurately enter data into systems
Job Types: Full-time, Contract
Pay: $37.20 per hour
Expected hours: 35 – 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance
Experience level:
1 year
Shift:
8 hour shift
Day shift
Morning shift
Rotating shift
Weekly day range:
Monday to Friday
Rotating weekends
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