Property Management Administrative Coordinator

Job Summary:

Prominent luxury Real Estate firm is seeking a full-time Administrative Assistant to assist the property management team in our Downtown Manhattan location. Prior experience in a professional business or real estate setting is preferable. Hours are Monday – Friday 9:00am – 5:00pm on-site.

Job Specific Responsibilities and Duties:

•  Maintain scheduling of move-in/move-out processes; comply with applicable insurance requirements
• Update software systems with new tenant information, lease renewals, reservation requests, etc.
• Assist with the collection of rent and maintenance fees
• Deposit refunds for vacating tenants
• Create and distribute tenant correspondence
• Assist with amenity space management (bike, storage, and room rental)
• Provide strong customer service to internal and external clients with an ability to adapt to situations and remain calm under pressure
• Assist with management reports
• General office and administrative duties: typing, filing, mailing, calendar maintenance, inventory control, billing

Basic Responsibilities:

• Respond to incoming calls, e-mails, mail and in-person requests.
• Comply with company policies, practices and procedures.
• Manage documents, files and electronic information in an organized, efficient and secure manner.
• Interact with residents in a professional and pleasant manner. 
• Represent company as a professional in appearance and manner.
• Communicate written and oral communication at the highest level of professionalism and integrity.
• Perform quality and quantity duties as expected for position.
• Complete company required training courses as assigned.

Qualifications:

• Bachelor’s Degree
• Exceptional organizational, interpersonal, and communication skills
• Ability to prioritize and work in a fast-paced, multi-faceted environment
• Extreme attention to detail and follow up tasks
• Ability to multi-task and be a team player
• Proactive, outgoing, energetic, efficient
• Strong writing skills and pleasant telephone demeanor
• Excellent computer skills particularly: Microsoft Office Suite
• Previous administrative experience (1-3 years) required, property management support experience preferred

Basic Requirements:

• Possess basic personal computer skills.
• Exhibit strong numerical ability.
• Perform responsibilities with honesty and integrity.
• Maintain a professional level of stress tolerance.
• Possess ability to adapt to changing environment.
• Able to hear, understand and respond appropriately to others in person or with other communication devices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The job description outlined above is considered a core list of job duties/requirements.  This document should not be considered a complete or comprehensive list.  The incumbent assigned to this position is required to perform the duties listed above.  The incumbent is also expected to adapt to changes and/or additions as needed.  Nothing contained within this document is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and Milford Management and its Subsidiaries.  Milford Management and its Subsidiaries retains and reserves any and all rights to change, modify , amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.