Field Service Engineer

Summary:
The Field Sales Engineer (FSE) promotes and sells electro-mechanical and value added product to various markets including, but not limited to, Industrial, Medical, Mil-Aero, Transportation and their Sub-contractors through direct customer contact within assigned geographic territory. They schedule sales calls and submit reports of sales activities. They identify prospective customers and compile data on marketing trends, competitive products, pricing, and reports findings to management.

Essential Functions:

• Provide customers with solutions to problems.
• Promote our franchised “Brands” of products and manufacturing services.
• Develop and cultivate new customers.
• Develop meaningful customer relationships through superior customer service, customer visits, and by differentiating yourself from all other suppliers.
• Strategize with inside sales and sales management to develop strategies aimed at maximizing account penetration and gross profit.
• Initiate “face to face” meetings with inside sales counterpart on a monthly basis, or more frequently as needed, to strategize and develop business plans intended to enhance sales, gross profits, and account penetration.
• Respond timely to customer expedites, complaints and corrective actions.
• Develop meaningful relationships with our manufacturers’ representatives. Promote the Vendor – REP – Distributor relationship focusing on identifying each account within the REP community.
• Monitor proficiencies surrounding operational excellence focusing on continuous improvement.
• Offer suggestions, opinions, and improvement initiatives aimed at maximizing productivity.
• Understand corporate objectives and apply them to daily activities.
• Produce complete and accurate reports and forecasts as required in a timely manner.
• Bring issues surrounding timeliness and accuracy of response to Management’s attention for action and disposition.
• Meet mutually agreed upon goals and objectives.
• Performs related duties as assigned.

Job Requirements:

• Bachelor’s Degree in engineering or business administration or equivalent number of years of experience in professional selling to the Industrial and OEM markets
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Solid communication, both written and verbal
• Strong attention to detail
• Ability to work cross functionally to problem solve
• Excellent analytical and organizational skills
• Ability to manage multiple tasks and meet deadlines
• Traveling is required, including occasionally outside of the local area and overnight

Physical Requirements:

• Hand dexterity ability (ability to operate telephone, computer
• Regularly required to talk or hear
• Be able to travel (by car and plane)

Work Authorization:
Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).