APARTMENT SUPERINTENDENT

The role of the Apartment Superintendent is to supervise property maintenance and facilities operations. The Apartment Superintendent works a 40-hour workweek, Monday through Friday, 8:00 a.m. to 4:30 p.m., which may require some travel. The Apartment Superintendent reports directly to the Area Maintenance Supervisor. This position requires to be on-call as scheduled. Evening and weekend work may be required as job duties demand.

ESSENTIAL FUNCTIONS:

1. Responsible for supervising Maintenance Mechanics and temporary staff.
2. Schedule and conduct informal feedback, formal performance reviews, counseling sessions, performance improvement plans, write-ups, training, etc. with maintenance staff as needed.
3. Schedule and/or assist in the completion of resident and site work orders.
4. Responsible for ensuring that non-emergency work orders are completed within five (5) days and emergency work orders completed within 24 hours.
5. Schedule and/or assist in the completion of apartment turnovers to satisfy rent schedules.
6. Perform maintenance functions that do not require the need for a license as needed in the following areas: electrical, plumbing, appliances, flooring, carpentry, heating/air issues, etc.
7. Participate in apartment and property inspections.
8. Responsible for ground maintenance.
9. Pick up and deliver maintenance supplies.
10. Oversee trash removal and assist as required.
11. Schedule and coordinate contractor services.
12. Responsible for maintaining and adhering to all aspects of a preventive maintenance schedule.
13. Provide on-site supervision and participation in snow removal activities.
14. Monitor inventory and purchases of maintenance supplies and adhere to the budget.
15. Schedule and participate in emergency on-call shifts and after-hours maintenance.
16. Enforce and adhere to company policies, rules, safety practices, and regulations.
17. Perform all other related duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES:

1. Demonstrable knowledge of HVAC, plumbing, and electrical systems.
2. Must have excellent communication skills, both verbal and written.
3. Must be cooperative, courteous, and be a team player.
4. Ability to take initiative and work independently.
5. Ability to effectively supervise direct reports. 6. Ability to read and utilize technical manuals and drawings.
6. Ability to handle emergency and pressure-sensitive situations.
7. Demonstrated leadership and interpersonal skills. 9. General knowledge of safety practices and procedures.
8. Proficient in basic office computer software including internet, e-mail, and Microsoft Office.

PHYSICAL DEMANDS:

• Must be able to lift material up to 50 lbs. alone, or up to 100 lbs. assisted. • Must be able to climb step ladders. • Must be able to climb up and down the stairs while carrying cases of material. • Must be able to push up to 450 lbs. of material on a dolly. • Must be able to perform light work overhead and low-level activities. • Must demonstrate adequate fine motor coordination. • Travel between properties is occasionally required. • Must be able to operate a company vehicle observing legal and defensive driving habits.

WORK ENVIRONMENT:

• Regularly works a 40-hour workweek.
• Required to be on-call as scheduled.
• Emergency on-call and after-hours maintenance are occasionally required.
• Regularly exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. Operate light or heavy equipment. Operate power tools/machinery. Exposed to hazardous materials, risk of electrical shock and vibration. Exposed to wet and/or humid conditions, outside weather conditions. Exposed to flammable or explosive materials.
• Fast-paced working environment.
• Personal protective equipment required.

EDUCATION AND EXPERIENCE:

• High School Diploma or Equivalent required.
• Three (3) years or more of related experience required (experience in operations, repair, and maintenance of multi-family buildings preferred).
• Valid Connecticut driver’s license and ability to operate a vehicle observing legal & defensive driving habits required.