Service Now Business Analyst - Full Time

smart techlink

Philadelphia, PA

Expired: 11 days ago Applications are no longer accepted.

Full-Time

Job Description

Hi,

Hope you are doing well!!!

Please review the Job description below and let me know your interest. If interested, Please share your updated resume.

Role - Service Now Business Analyst

Location - Philadelphia, PA(Onsite)

Job Description-

Job Description

Job Title

Service Now Business Analyst

Technical/Functional Skills

Service Now ITSM(Incident, Problem & Change Mgmt),CMDB module

Roles & Responsibilities

Actively engages in Governance call, allowing to grasp the initial user requests' requirements effectively.

Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.

Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.

Work alongside leaders to maintain awareness of the customer experience team's progress and achievements.

Diligently tracks all the stories that need to be delivered within a given timeframe.

Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.

Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

Location - Philadelphia, PA

Job Function - TECHNOLOGY

Role - Business Analyst

Thanks & Regards

Alamgir Ansari | Technical Recruiter

alamgir.a@smarttechlink.com | www.smarttechlink.com

LinkedIn: www.linkedin.com/in/me-badshaah1

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