Call Center / Customer Service / Order Entry (Manufacturing)
- $18 to $25 Hourly
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Call Center / Customer Service / Order Entry
Customer Service and Order Entry Specialist
Customer Order Fulfillment Team
Up to $25.00 per hour to start plus excellent company-sponsored benefits
As Customer Service and Order Entry Specialist, you will:
- Receive complete training
- Join the Customer Service Department
- Communicate by phone, email and web chat with internal teams and commercial accounts
- Address order-related questions and inquiries
- Take and review customer order information for accuracy and completeness
- Enter and process orders a high-volume of orders
- Monitor open orders
- Collaborate with internal teams
- Provide periodic status updates to customers and internal teams on open orders
- Research, troubleshoot and resolve order issues, delays and complaints
- Escalate complex issues as necessary
- Perform other duties as assigned
An ideal candidate profile will include:
- At least two years of Order Entry or similar/related experience
- Customer Service or similar/related experience
- Related experience from a Company that manufactures and/or distributes products
With:
- Experience taking and/or placing orders for products that have pieces, parts and part numbers
- Intermediate to advanced Microsoft proficiency Word, Excel and Outlook
- Fast and accurate data entry skills
Pluses:
- +++ An Associate's or Bachelor's Degree
- +++ SAP and/or J.D. Edwards experience
Near North Suburbs of Chicago - Skokie Area
JobGiraffe's client is a maker of products for consumer and commercial use.
Enhanced health safety policies, procedures and measures are in place at the office.
Our client offers many avenues for professional development and career advancement within the company.
JG ID #24-1334 - Skokie, IL 60077 – Sharon Murphy, Lead Recruiter
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.
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