Customer Service Representative CSR
- $16 Hourly
- Contractor
Title: Customer Service Representative CSR
Location: Long island City NY 11101
Duration: 6+ months
Job Summary/ Essential Job Functions:
Must have previous customer service and call centre experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation emails and create service requests for unresolved matters that need fur.
Duties:
- Handles Heavy Incoming Call Volume
Cogent is an equal-opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship or any other class protected by applicable law.
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