Medical Assistant Receptionist

Medical Assistant ReceptionistFull Job Description

The Facebar is looking for a dynamic, positive, energetic, hard-working individual to join our busy non-invasive medical spa practice for the position of Medical Assistant Receptionist. We offer health and dental insurance, a company-matched 401(k) plan, paid holidays, product discounts, and quarterly employee appreciation day!

Professional Objective:

The ideal candidate understands customer service and is empathetic with client needs and concerns, and must work with a sense of urgency by providing timely information, services, and assistance..

Position Activities and Responsibilities:

• Greets/checks in all clients and completes all sales transactions

• Assists with insurance eligibility and copay/coinsurance collection with our medical Botox patients

• Providing patient support (eg. assisting with BotoxOne and reimbursement) with our medical Botox patients

• Coordinating patient care (arranging paperwork and assisting with medical prior authorizations) with our medical Botox patients

• Displays knowledge of spa treatments and products

• Assists with merchandising and maintaining inventory

• Accurately completes all sale transactions

• Facilitates effective workflow for service provider team

• Attends and participates in all general and team meetings

• Participates in all necessary aspects of marketing/special event planning and execution

• Mentors/trains new team members to help them grow

• Professional communication and phone management skills

• Performs opening (must report to work on time) and closing duties timely and accurately

• Treat all team members and clients professionally

Desired Qualifications

• High school diploma or equivalent

• Certified medical assistant

• Medical insurance experience desired

• Previous prior authorization experience desired

• EMR experience desired

• Good organizational skills and follow-through

• Able to multi-task and work in a fast-paced environment

• Able to complete assigned tasks efficiently and independently