Industrial Customer Service Representative
- $22 to $26 Hourly
- Medical , Dental , Life Insurance , Retirement
- Full-Time
We are seeking an Industrial Customer Service Representative to join our team! . Mars Supply is seeking a full-time reliable, hard-working and detail-oriented team player to join our valuable warehouse staff. Mars Supply offers a full benefits package including medical, dental, 401K with match and Profit Sharing.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Play an active role in the success of the Service Center
- You'll join a tight-knit team serving loyal, long-term customers
- Partner with our Sales Team, Warehouse, other Customer Service Representatives, Operations team, and manufacturer partners to delight our customers
- This will grow our business at existing customers, develop new business, and meet or exceed monthly sales goals while increasing customer satisfaction
- As a Customer Sales and Service intern, you will quote
- Review, validate and process sales orders to ensure that they are complete, accurate, and in compliance with current business rules and policies
- In this position you will be responsible for data & order entry, expediting, and researching items in a fast paced environment
- Your accuracy and ability to multi-task will help make you a success
- Extract /manage the customer's needs/requests from their computer system into our SAP system: direct sales orders, quotes, and contracts
- Order entry, quotes, return authorizations
Requirements and Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Working cooperatively with other team members and supervisors.
Awesome family-owned company, great benefits, and strong Core Values.
Mars Supply is a family-owned industrial distributor founded in 1924 in Duluth, MN. It currently has offices in Duluth and New Brighton, MN, and a wholly owned subsidiary in Virginia, MN. Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.
Address
Mars Supply
205 5th Ave NW
Bloomington, MNIndustry
Business
Posted date
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