ATR Coordinator

Job Title: ATR (Access to Recovery) Coordinator

Program/Department: Access to Recovery

Position Type: Full-Time 40 hours/ week – hybrid position (on-site and remote)

Location: Boston

Reports to: Director of Operations & ATR Supervisor

The Institute for Health and Recovery (IHR) is a statewide service, research, policy, program development and capacity building agency. IHR designs its services based on an understanding of the impact of trauma. IHR’s CARF accredited treatment programs provide holistic interventions for hard to reach and high-risk individuals and families. IHR’s mission, since our founding in 1989, has been to develop and support a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting people affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges and other health issues, while advancing principles of health equity and social justice. Our work is focused on addressing and eradicating inequities in our health care, economic, and justice systems, especially as they disproportionately affect women and people of color. We are committed to providing services and creating communities that mitigate the effects of substance use, mental illness, and trauma.

Summary Statement: The Access to Recovery (ATR) Program is funded by MA Bureau of Substance Addiction Services (BSAS). ATR is a 6-month program for individuals who have a substance use disorder (SUD). ATR empowers participants to set recovery goals unique to their specific needs and connects them to various recovery support services. IHR ATR coordinators provide ongoing engagement and support to the participants, develop recovery goals, and connect participants to services, such as basic needs including MBTA passes, recovery coaching, rent and utility support, and job/occupational training. IHR offer ATR coordination services in Boston, Lowell, and Springfield.

Essential Functions:The ATR Coordinator will be responsible for completing intakes, referrals to services, follow-up, and discharge for participants in the MA ATR program in greater Boston, MA. This will include the following responsibilities:

• Interview participants to determine eligibility for the MA ATR program
• Develop a positive working relationship with the participants to build trust and keep them engaged; demonstrate willingness and interest in helping the participant to be as successful as possible
• Conduct the initial GPRA and ESM assessments
• Complete various legal and regulatory documentation including, Consent, Release, and Contact Forms
• Generate a Recovery Plan with each participant to make sure it meets the participant’s needs and desires
• Act as educator and advocate for the participants by helping them identify the support they need to help them most effectively in their recovery
• Assist participants to make their preferred service provider selection, in keeping with their stated goals on their Recovery Plan
• Submit referrals to appropriate providers
• Monitor the participant’s adherence to the Recovery Plan by maintaining regular monthly contact
• Review any desired changes to Recovery Plan and submit referrals for those services
• Complete discharge and five to six-month follow-up ESM data
• Complete, update, and maintain comprehensive records in Falling Colors
• Participate in meetings and trainings for inter-disciplinary consultation, peer support, discussion of policies and procedures, quality improvement measures
• Provide reports, service evaluations, data, and other forms of feedback necessary to improve the ATR intake process and general program
• Establish and maintain communication with referral portals, recovery support service providers, as necessary
• Identify gaps in service delivery for those in recovery and conduct outreach to additional providers, advocating for needed programs and services to be added to the ATR Provider Network
• Communicate with IHR’s main office in Watertown with cloud-based shared calendars, timesheets and check in with supervisors.
• Attend team and agency staff meetings.

Competencies:

• Clear Communication
• Highly organized
• Strong Teamwork
• Self-Motivation, Independence
• Problem Solving Skills
• Adaptability and Flexibility
• Development and Continual Learning
• Value efforts of Diversity, Equity, and Inclusion
• Regular attendance and punctuality are required

Qualifications/Requirements:

• Experience working with homeless population and/or people with substance use disorder or dual diagnosis; a college degree or equivalent would be an asset.
• Commitment to quality improvement and consumer directed care
• Ability to establish and maintain professional relationships with participants, staff, and community agencies
• Ability to express ideas concisely and clearly, both orally and in writing
• Ability to adhere to strict confidentiality rules
• Demonstrated organizational and time management skills and ability to multi-task
• Ability to work well with others and independently; positively contribute to team
• Ability to solve problems creatively and maintain high degree of flexibility and composure
• Ability to learn and implement regulations, policies, and procedures
• Access to reliable transportation
• Bi-lingual (English/Spanish) applicants strongly encouraged to apply

Other Requirements: (If Applicable)

Benefits:

IHR has a strong commitment to equity and diversity and offers a rewarding work environment with competitive salary and generous benefits, including:

• 15 vacation days/ 5 personal days/ 13 federal holidays/ 15 sick days during the first two years (pro-rated for part time employees), with increases in vacation days in subsequent years.
• 403 B retirement benefits with employer contribution after two years.
• 80 - 85% employer-paid health insurance.
• 90% employer-paid dental insurance.
• 100% employer sponsored basic life insurance.
• Clinical Counselling.
• Professional Development.
• Employee Assistant Program (EAP).
• Referral Recruitment Bonus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift products and supplies weighing up to 10 pounds. Reasonable accommodation will be made for otherwise qualified individuals with a disability. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Equal Opportunity Employer:

IHR is proud to be an equal opportunity employer, seeking to create an inclusive and diverse environment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.