Admissions Supervisor
- Other
Job purpose
Under the direction of the Director of Admissions, this position will provide guidance to the Intake Coordinator team managing the day-to-day census across all residential and outpatient sites. The Admissions Supervisor will provide training and on-going guidance to the Intake Coordinator team.
Duties and responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Provide supervision and direction to Intake Coordinators.
- Manage performance of individuals through regular communication and feedback.
- Review and approve employees' time records.
- Coordinates with HR to recruit, interview, and hire qualified staff.
- Counsel staff and conduct disciplinary actions as appropriate up to and including termination.
- Recognize, review, and implement new processes within the department to enhance productivity and quality.
- Coordinates cross training within department and with other departments to ensure smooth workflow.
- Monitor KPI reporting for employee performance goals.
- Other duties as assigned.
Qualifications
- Bachelor's degree in Addictions Studies, Mental Health or other similar degree required.
- Licensure in LADC, LPC, LPCC, LSW or LICSW is preferred.
- Knowledge of third-party payer requirements including federal, state, and private health care plans and authorization process.
- A minimum of one to two years' experience in a supervisory position, preferred
- Excellent communication and customer service skills
- Knowledge of commercial and medicaid insurance strongly preferred
- Identifies and implements problems to solutions.
- A minimum of one-year freedom from chemical use problems
- Must know and understand the implication of Minnesota Statute 245G, and Minnesota Statutes, chapter 245A (Human Services Licensing Act-HSLA), sections 626.556 (Maltreatment of Minors Act-MOMA), 626.557 (Vulnerable Act-VAA), and 626.5572 (VAA definitions).
Required Skills, Knowledge and Ability
- Strong knowledge of third-party payer requirements.
- Strong verbal skills and ability to communicate abstract concepts in a simple format.
- Ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds.
- Strong organizational skills; ability to prioritize work; detail oriented
- Flexibility to meet a variety of changing priorities.
- Computer skills to draft emails, memos, and reporting.
Physical Requirements
- Hearing 100% Ability to hear incoming calls and callers
- Vision 100% Ability to see computer screen to document calls, obtain data
- Speaking 100% Ability to speak to incoming callers
- Sitting 8 hours per day
Behaviors
Leader - Inspires teammates to follow them
Thought Provoking - Capable of making others think deeply on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Motivations
Self-Starter - Inspired to perform without outside help
Job Security - Inspired to perform well by the knowledge that your job is safe
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Goal Completion - Inspired to perform well by the completion of tasks
Education
Experience
Address
Meridian Behavioral Health
Saint Paul, MNIndustry
Education
Posted date
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