Medical Front Desk Receptionist

First Choice Health Centers (FCHC) is a Federally Qualified Health Center (FQHC) with Medical Front Desk Receptionist opportunities in Vernon!

The Medical Front Desk Receptionist serves as the primary point of patient contact with First Choice Health Centers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through registration, answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying insurance and collection of patient balances.

Schedule: This is a Part Time position working Wednesday and Thursday from 8 am to 6 pm at our Vernon office located at 94 Union Street.

Primary Accountabilities and Tasks:

• Answers all incoming in a timely manner
• Schedules patients
• Obtains required information
• Check messages at beginning of day
• Check voice mail and return message(s) by end of day.
• Make same day appointment for pediatricians and sick patients
• Refer to phone triage list for calls referred to RN/Provider
• Ensure messages are taken in EMR
• Sets up appointment with appropriate provider according to policy
• Accommodate requests for specific providers if circumstances permit
• Complies with all infection control policies and procedures outlined by the organization in accordance with professional, state, and federal guidelines.

**Bilingual Spanish/English is desired (Not required).

• Flexibility to travel to other site locations (Manchester & East Hartford) as needed.

First Choice is a drug-free workplace with a policy that includes testing for THC. Candidates are required to pass a drug test before beginning employment.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.