IT Network Administrator

The Information Technology (I.T.) Network Administrator performs analysis of network needs and contributes to the design of network architecture, integration, and installation. Installs, configures, maintains, and troubleshoots local area networks and wide area networks to assure continuity of service. Monitors and maintains network stability. Communicates and coordinates network schedule, backups, and downtime to users. Prepares and maintains documentations of network configurations and cabling layouts. Serves as second level of escalation for any issues I.T. Technicians cannot resolve without further education or training. Installs and maintains LAN/WAN hardware and software, including servers, peripherals, network nodes, terminals, and wiring.

Essential Duties & Responsibilities:

• Manages all Network Configurations and Performance
  • Manage network configuration and protocols (TCP/IP, WAN/LAN, VPN, Firewalls, VLANS, QOS, VOIP, Routing, Multicast, Switching, and Spanning-tree)
  • Configure, monitor, and manage layer 2 networking devices, including switches, WAPs, and bridges
  • Configure, monitor, and manage layer 3 networking devices and services, including routers, firewalls, and client network connections
  • Identifies inadequacies and submits recommendations for improvement to the I.T. Senior Network Administrator
  • Project manage network upgrades and project-related installs
• Problem Solving and Technical Skill Development
  • Resolve unfamiliar or unknown network problems using creative thinking and cooperative effort of the I.T. staff
  • Coordinates efforts of I.T. staff to resolve network problems or errors
  • Cooperate and maintain communications with technical support companies
  • Research developing network technology to improve communication and performance
  • Continue with education and technical training to acquire certifications/degrees
• Documentation, Disaster Recovery, and Backups
  • Research areas of enhancement to increase network performance and stability
  • Responsible for documenting network configurations and update network policies as needed
  • Responsible for updating and backing up configurations for all network hardware devices
  • Required to routinely test network architecture and document successful disaster recovery procedures
  • Oversees and coordinates efforts of staff in the event network disaster recovery procedure(s) are initiated
    
• Continuing Education
  • Keep up to date with relevant new technologies and I.T. industry practices
  • Research new Information Technology practices to improve technical operations
• Additional Responsibilities
  • Create detailed tickets pertaining to network problems or projects using ticket tracking system
  • Take on network-related trouble tickets or other escalated problems
  • Provide departmental training and support of I.T. staff members as needed
• Documentation and Quality Improvement
  • Review existing Knowledge Base documents and update as required
  • Create Knowledge Base documents for learned technical solutions
  • Create Knowledge Base documents for previously undocumented processes and procedures
  • Review current processes and communicate recommended changes to supervisor
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., clients and vendors).
  • Adheres to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside LDC.
  • Consistently report to work on time prepared to perform duties of position.
  • Work odd and unusual hours, including weekends and holidays.
  • Other duties as assigned or as directed.
• Required Skills
  • Ability to analyze potential problems and select proper course of action
  • Ability to install, configure and troubleshoot complex I.T. systems
  • Must possess strong verbal, writing, and typing skills
  • Ability to quickly grasp new concepts
  • Ability to apply logic and reasoning to quickly determine effective approaches to challenging problems
  • See specific technical requirements below

Education & Experience Requirements:

• High School diploma or GED Certification
• I.T.-related college degree or equivalent experience
• Three (3) years’ experience in a Network support environment
• See additional technical experience and proficiency requirements below

Licensing & Certification Requirements:

• One I.T. network-related certification is preferred (CCNA, Network+, etc.)

Computer Equipment, Software, and Machinery Requirements:

• Experience in Cisco environments and network technologies is required.
• Proficient in Microsoft environments and applications is required.
• Experience in network packet capturing and analysis is required.
• Experience in VMware or other virtual environments is required.
• Experience in network penetration testing is a plus.
• Experience in Cisco Call manager, and Cisco Unity systems is a plus.
• Experience in Cisco wireless infrastructure is a plus.
• Experience with Fortinet devices is a plus.
• Experience in multicast routing is a plus.
• Experience in SAN systems is a plus.
• Experience in Linux OS is a plus.

Essential Physical Requirements:

• The job requires the ability to hear, sit, stand, talk, walk, see, and repetitively use hands 51-100% of the time.
• The job requires the ability to bend over, crouch/stoop, drive, kneel, reach overheard and turn/twist 25-50% of the time.
• The job requires the ability to carry and lift 1-25 lbs. 51-100% of the time.
• The job requires the ability to push/pull, carry, lift, slide and transfer 1-50+lbs. 25-50% of the time.

Essential Mental Demands:

• The job requires the ability to problem solve, organize, plan, make decisions, interpret data, read, write and use of math skills 51-100% of the time.

Supervisory Responsibilities:

• Training.

Work Environment (inside/outside):

• The duties are performed primarily indoor with occasional exposure to hot and cold temperatures, loud noises and confined spaces.

Other Requirements:

• Must obtain and maintain a gaming license through the Pueblo of Laguna’s Tribal Gaming Regulatory Authority (TGRA) Board and must provide a valid drivers’ license.
• Must pass a pre-employment alcohol/drug screening.