Client Care Service Coordinator

Are you ready to embark on a customer service career where you can truly make a difference? Join Discovery ABA as a full-time Client Care Service Coordinator!

WHY SHOULD YOU CONSIDER JOINING US?

Become a vital part of our mission to empower individuals with autism spectrum disorder (ASD) and their families. You won't regret it. Especially with the perks we offer our team.

THE GREAT PAY

This full-time customer service position offers a competitive salary range of $50,000 - $58,000 per year, along with great benefits!

OUR SOLID BENEFITS

• Accrued paid time off (PTO)
• Ongoing training opportunities
• BCBA internship program
• Cancellation compensation
• Growth and promotion within the company
• Bonus structures
• Comprehensive benefits package

WHO ARE WE?

Discovery ABA provides in-home, center-based, and school-based ABA therapy services to children aged 2 to 21. Our hands-on approach and commitment to evidence-based therapy aim to prepare children to function effectively in all areas of their lives. We are passionate about improving the lives of children with autism and empowering their families. With our great culture, we focus on providing the very best for both children and our staff. We pride ourselves on fostering a supportive and collaborative environment, offering fulfilling careers, amazing benefits, and endless opportunities for personal and professional growth!

WHAT DOES YOUR DAY ENTAIL?

As a full-time Client Care Service Coordinator, you'll enjoy a stable and consistent schedule, working regular business hours to ensure our clients and their families receive the support they need.

In this Client Care Service Coordinator role, you'll be at the forefront of our organization, serving as the initial point of contact for prospective clients and their families. Your day will be filled with meaningful interactions as you efficiently manage the intake process, gather essential information, and provide ongoing advocacy and support. From scheduling sessions to coordinating transitions in our ABA programs, you'll ensure a seamless experience for our clients. Your compassionate demeanor and strong communication skills will shine as you serve as a liaison between families and our clinical team, maintaining meticulous records and providing timely assistance.

DO YOU HAVE WHAT IT TAKES?

• High school diploma or equivalent
• Excellent communication skills, both verbal and written
• Strong interpersonal skills and a compassionate demeanor
• Detail-oriented with exceptional organizational abilities
• Proficiency in using computer systems, databases, and software applications

A bachelor's degree in psychology, social work, or a related field is preferred. Previous experience in customer service or client intake coordination is a plus. Familiarity with ABA principles and terminology is also beneficial! Our initial application process takes just 3 minutes to complete. Let your passion for helping others shine through in this rewarding intake role.