Document Specialist

Job Title: Document Specialist Department: Operations

Reports to: Team Leader Worker category: Full Time

Shift: 7 am - 3 pm

Job Summary:

A Document Specialist supports the daily operations of copy production, print production, scanning and finishing work. A Document Specialist’s primary responsibility is to produce client requested work in the most efficient and profitable manner possible while always exceeding expectations and meeting client deadlines.

Duties/Responsibilities:

• Reference job tickets to capture project information and determine best means for output.
• Set up and operate high speed copiers, printers, large format machines and scanners to produce client requested projects.
• Follow all standard operating procedure to ensure outputs are accurate and consistent with other team members.
• Manage production deadlines to ensure projects are completed on time.
• Produce at or below the allocated time defined for each project process.
• Operate finishing equipment which includes but not limited to cutters, laminators, and binding machines
• Properly track all job totals so billing can be accurate
• Quality control projects throughout the project life cycle to ensure desired results are met, correcting any mistakes as needed.
• Communicate project questions or issues with team leader so they can be handled appropriately with sales and service departments
• Maintain confidentiality of all client materials.
• Other production tasks as assigned.

Skills/Abilities:

• Strong time management, communication, and attention to detail
• Ability to operate desktop computer, scanner and other common office equipment including copiers, printers, etc.
• Ability to work independently with little or no supervision at completion of initial training.
• Basic math and computer knowledge.
• Proficiency in Microsoft Office applications and Adobe products preferred.

Education and Experience:

• Minimum of a high school diploma
• No experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer or other office equipment.
• Prolonged periods of standing in front of office equipment.
• Occasional bending, kneeling, pushing and pulling carts
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• Must be able to lift to 50 pounds at times.