Service Coordinator

Cuyahoga County Board of Developmental Disabilities

Cleveland, OH

$51,385 to $52,927 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking several full-time Service Coordinators which we call Support Administrators, to facilitate the development of person-centered plans for individuals that promote self-determination. Develop, authorize and revise a personal budget based upon needs and outcomes identified in the plan. Assist individuals and their families to explore and obtain services and supports. Implement an ongoing system of review. The nature of work will include, but is not limited to, the following:

Act as the primary point of coordination for the person-centered planning team. Utilize an assess/plan/review/revise process to help teams plan for each individual assigned.
Assist individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual. Complete and/or coordinate thorough assessments to determine the need for services and supports. Revise assessments as needs change and annually.
Facilitate the development of a person-centered plan, including the determination and direction of needed supports. Revise plan as needed based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan.
Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person. Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP.
Establish and approve budgets for services based upon the individual’s assessed needs and preferred ways of meeting those needs. Manage the fiscal processes related to service authorizations, including use of local and statewide projection tools. Manage processes related to prior authorization as necessary and respond to requests for revisions of authorizations as needed.
Establish and maintain contact with service providers and natural supports as necessary to ensure that services are effectively coordinated by appropriate providers.
Promote community presence and participation. Provide referral and linkage to community resources to help individuals meet their needs and to engage with their communities.
Implement an ongoing system of monitoring continuous plan review to ensure that supports are delivered according to each individual plan, that progress is being made toward desired outcomes and that individuals are satisfied with services. Take action to remediate any immediate concerns regarding health and welfare.
Assist individuals in choosing providers as needed.
Assist with enrollment onto Medicaid waivers as appropriate. Complete all related paperwork accurately and in a timely manner to ensure maintenance of funding for supports, including development and recommendation of plans for approval to DODD when services included in plans are funded through the DODD Medicaid Waivers.
Establish an individual’s eligibility for services of County Board of DD.

START DATE: The Cuyahoga DD hires Support Administrators in groups, or what we refer to as “waves." The next target date for onboarding Support Administrators will be July 15, 2024. This means if you are interviewed and considered for this position, you must be willing and able to begin working full-time for this agency as of July 15, 2024.

SALARY & BENEFITS: The Cuyahoga County Board of DD is a mission-driven organization. Attracting, retaining, and developing great talent is fundamental to achieving the Board’s mission. We are committed to equal opportunity in all aspects of employment, including the way we compensate our employees. Our Employee Value Proposition (EVP) includes not only pay, but non-cash compensation such as extensive paid time off, flexible work schedules, remote work opportunities, outstanding healthcare benefits as well as free dental, vision, and life insurance. We also have a fantastic pension plan through the Ohio Public Employees Retirement System. If that wasn't enough, you will have the opportunity to work in an outstanding work environment as part of a multidisciplinary group of professionals.

* SALARY: The starting salaries for our SAs are covered in a Collective Bargaining Agreement (Union Contract). This agreement takes into consideration not only the education and experience of the applicant but also internal equity for our existing employees. The typical starting salary for a candidate holding a BA degree is $51,385.00. The typical starting salary for a candidate holding a MA degree or a bilingual candidate is $52.927.00.

QUALIFICATIONS

Bachelor’s Degree in Special Education, Social Work, Psychology or related area.
Experience providing service coordination and/or experience working in a DD program are highly recommended.
The ability to obtain and maintain SSA certification with certification occurring within state statute time lines.
Hold a valid Ohio driver's license and the ability to maintain an insurable driving record according to Cuyahoga DD policy.

Company Description

At the Cuyahoga County Board of DD (Cuyahoga DD), we recognize that dedicated employees are our greatest resource. Our employees play a key role in supporting and empowering people with developmental disabilities of all ages to live, learn, work and play in the community. High-quality customer service and a positive culture are leading values of our organization. We want to enhance and, at times, improve the life experiences for the people we support.

Employees of the Cuyahoga DD are asked to hold themselves to high expectations and to help raise the expectations for people with developmental disabilities. We need to encourage people to dream of a future that may not have been available to them before now; to support parents to imagine a future for their sons and daughters that includes working alongside typical peers and earning equal pay; to focus on how people with disabilities are more like us than different from us; to lessen dependence on programs and systems and instead rely on friends, family, coworkers, and neighbors for support and assistance; and to educate our communities and local businesses on the many benefits of including people with disabilities in neighborhoods and in the workplace.

The Cuyahoga DD hires a wide range of positions. We are looking for everything from therapists, repair technicians, clerical staff, to IT network engineers and HR professionals, not to mention Support Administrators (service coordinators) to work with the families and individuals we support. No matter your position, the employees of the Cuyahoga DD are proud to be part of an organization that has made and will continue to make a significant impact in the lives of people with developmental disabilities in Cuyahoga County.

Why Work Here?

Working at the Cuyahoga County Board of Developmental Disabilities is more than a job---it's a career experience.

At the Cuyahoga County Board of DD (Cuyahoga DD), we recognize that dedicated employees are our greatest resource. Our employees play a key role in supporting and empowering people with developmental disabilities of all ages to live, learn, work and play in the community. High-quality customer service and a positive culture are leading values of our organization. We want to enhance and, at times, improve the life experiences for the people we support. Employees of the Cuyahoga DD are asked to hold themselves to high expectations and to help raise the expectations for people with developmental disabilities. We need to encourage people to dream of a future that may not have been available to them before now; to support parents to imagine a future for their sons and daughters that includes working alongside typical peers and earning equal pay; to focus on how people with disabilities are more like us than different from us; to lessen dependence on programs and systems and instead rely on friends, family, coworkers, and neighbors for support and assistance; and to educate our communities and local businesses on the many benefits of including people with disabilities in neighborhoods and in the workplace. The Cuyahoga DD hires a wide range of positions. We are looking for everything from therapists, repair technicians, clerical staff, to IT network engineers and HR professionals, not to mention Support Administrators (service coordinators) to work with the families and individuals we support. No matter your position, the employees of the Cuyahoga DD are proud to be part of an organization that has made and will continue to make a significant impact in the lives of people with developmental disabilities in Cuyahoga County.