Insurance Training & Development Assistant - Remote, local to Easthampton, MA

Jencap Partners is comprised of our corporate operations and service teams who support our staff in their commitment to achieve greatness and exceed the expectations of our agency partners. The goal of corporate functions is to provide the necessary infrastructure, expertise, and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, aligning support strategies to achieve Jencap's broader objectives.

The Technical Training & Development Associate serves as the administrative assistant to the Vice President of Technical Training and Development and will be responsible for assisting in the design, development, delivery, and assessment of training classes for our various in-house programs. These programs focus around our Jencap Educational Enrichment Program (J.E.E.P.) ; Jencap Internship Program (JIP) and our Jencap Success Academy Trainee program (JSA).

This is a remote position and MUST be within 100 miles of Easthampton MA.

Responsibilities

• Assist with the design, delivery, and assessment of in-house training classes.
• Can read complex insurance material and create simple presentations that are concise, informative and captures the attendee's attention.
• As directed, consult with managers and other subject matter experts to develop training and performance enhancement solutions.
• Assist to develop and maintain any resource materials that will eventually be housed on our internet, intranet and learning management system.
• Utilize adult learning principles to identify appropriate training methodologies and media based on learner styles and preferences, learner location, and course content.
• Evaluate effectiveness of learning programs based on learner feedback, assessment data, quality results, and company performance.
• Monitor and maintain records of in-house Property & Casualty licenses and professional designations for Jencap associates.
• Assist with the coordination of career fairs and occasionally representing Jencap at these events.
• Actively lead and participate in project teams as assigned.
• Collaborate with the VP of Technical Training and Development to develop professional goals and career roadmap to learn all faucets of the insurance business.
• Be actively involved with the administrative planning and execution of the Jencap Internship Program and Jencap Success Academy.

Qualifications and Skills

• Commercial Lines insurance experience required
• 2+ or more years of experience in administrative support roles.
• 2+ years of training/instructional design experience preferred.
• Bachelor's Degree in related field: business or education preferred
• Working knowledge of instructional LMS systems or the ability to learn.
• Excellent communication skills and the ability to create presentations and training using PowerPoint or similar tools.
• Ability to present ideas; Ability to read and comprehend complex materials and create presentations in layman's terms.
• Key attributes: Self-starter; strong communication skills both oral and written including presentations skills on zoom and/or in person; strong organizational skills. Proficient in Office 365; Excel and PowerPoint.