Rental Coordinator

Do you excel in customer service and work well in a fast-paced environment? Are you reliable organized and someone that loves to be part of a winning team! Joe Basil Chevrolet has the perfect opportunity for you! We are currently looking for a Full-Time Rental Coordinator!

As a Rental Coordinator you are a key asset for our growing Service Center and Collision Shop. Renting vehicles to our more than 2400 customers that come through our shops a month, you will be responsible for not only generating rental income but tracking our rental fleet. Prior experience as a Rental Coordinator is preferred but we are willing to train the right candidate!

Position: Rental Coordinator

Location: Joe Basil Chevrolet 5111 Transit Rd Depew NY 14043

Compensation: $18-$19/Hour

Schedule: Full Time - Monday - Friday 8:00AM - 4:30PM

Responsibilities:

• Coordinate rental fleet by managing incoming and outgoing vehicles and engaging and communicating directly with customers
• Coordinate with Service and Body Shop Advisors to assist with getting customers into rental vehicles similar in model to what they are leaving at the shop
• Thoroughly review rental policy and agreements with all required information directly with customers
• Review any damage and/or charges at the time of vehicle return
• Track fleet vehicle mileage and required maintenance
• Assist and coordinate customers within the queue to minimize any wait period and promote an efficient service method as required
• Inbound and outbound communications to assist customers in a friendly helpful and prompt manner
• Provide excellent customer service to all internal and external customers

Benefits:

• Competitive Wages
• MedicalBenefits
• Weekly Pay
• Paid Time Off
• 401k
• Continued Training

Must have a Valid Driver's License

CLICK HERE for more Basil Dealership career opportunities in WNY!

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.