Metal and Fabrication Account Manager

About Us

Well established metal fabrication and machining business is seeking to add an experienced Sales Account Manager. The ideal candidate is someone who is professional and detail-oriented with a strong metal fabrication/manufacturing background and the desire and aptitude to sell. You will be joining an established and growing team where each person is valued and rewarded for their individual contributions while working well as part of a collaborative team.

Since 2001, JWK Engineering & Sales, Inc. has been serving the needs of small to medium-sized Original Equipment Manufacturers (OEMs) located throughout the United States with an unmatched list of equipment and capabilities.

Account Manager

Takes ownership of and manages the sales to existing customer base, outsourced production, and shipment of fabricated and/or machined metal weldments, assemblies, and individual parts. Works to expand customer base through referrals, prospecting, and limited cold calling efforts.

Essential Duties and Responsibilities

• Serve as the primary customer contact and strive for client success and satisfaction.
• Build positive relationships with customers and promote new and repeat business opportunities.
• Secure business referral from existing customer in order to add to existing customer base.
• Seek new customer opportunities through prospecting and cold calling.
• Review customer RFQ's and specifications and evaluate for manufacturability.
• Read and interpret engineering drawings to understand the customer requirements and determine the manufacturing processes required to produce the required product(s).
• Prepare, edit, and/or redact drawings to be sent to partner facilities.
• Prepare and send RFQ’s to supplier partners and evaluate responses with the goal of selecting the best partner to manufacture.
• Create and deliver customer quotations and follow up to close the sale.
• Perform contract review on all new customer purchase orders.
• Accurately enter sales orders and purchase orders in QuickBooks using quotations and customer purchase orders.
• Communicate with vendor partners to obtain acknowledgement of prices and ship dates.
• Monitor the status of all open purchase orders and expedite to ensure on time delivery.
• Determines appropriate product transportation and communicates logistics specifics to vendor partners.
• Support the company with other duties & assignments as needed.

Qualifications

• Hands-on experience with steel fabrication, machining, welding, and finishing
• Experienced in account / customer management
• Ability to read and interpret engineering drawings is a must
• Excellent written and verbal communication skills
• Proven ability to independently problem solve and effectively work directly with customers.
• Intermediate to Advanced Computer skills including Microsoft Windows, Microsoft Office products
• CAD software and or QuickBooks experience is a big plus
• Excellent problem-solving skills and can multi-task in a fast-paced environment

Education and Experience

• Minimum of two years of account management
• Hands on (in a shop setting) working in metal fabrication
• Two Years in metal fabrication sales and estimating
• College degree preferred

Benefits

• 401K 3% Contribution
• Additional 401K in Profit Share
• Paid Sick Time
• PTO
• Existing Customer Revenue Bonus
• New Customer Sales Incentives
• Health, Dental & Vision