Service BDC Representative

Steven Toyota

Harrisonburg, VA

Expired: April 16, 2024 Applications are no longer accepted.

Vision , Medical , Dental , Life Insurance , Retirement
Full-Time

Steven Automotive is the fastest growing dealership group in the state! We have a tremendous opportunity for upward growth and a path towards management. We've been family-owned and operated for 30+ years and have held true to the family values that set us apart. We have a fast-paced work environment that creates an energetic company culture.

We strive to bring together warm, talented, and intelligent people who love interacting with clients and are among the best in their field. We put our customers first, making the buying experience the best in the business.

Benefits

401(k) Plan
Medical Plan
Dental Plan
Vision Plan
Long & Short-Term Benefits
Competitive commission structure
Accident Insurance
Life Insurance
Paid Training
Opportunities for advancement
Access to the latest automotive software
Company & Family Summer Picnics
Winter Holiday Party

Responsibilities

Processes in/out bound phone calls for Toyota, Nissan, and Kia stores
Assist service advisor with preparing for customer arrival
Confirm/Reminding guests of their appointments
Maintain and update guests' information
Assist with scanning of parts and service documentation
Sorting and filing paperwork
Coordinate communication
Work with customers in a professional, well-spoken manner
Direct customers to product information resources, including those available online
Log all activity in a CRM
Meet and exceed goals each month and quarter

Requirements