Deposit Operations Specialist

Job Summary:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties/Responsibilities:

• Provide accurate data entry in a fast-paced environment as well as administrative support to the call center staff and affiliates in accordance with financial institution policies and procedures
• Update and maintain master file records
• Prepare customer correspondence
• Receive and process incoming mail and faxes
• Disburse funds for wire transfers
• Order checks, debit, and ATM cards
• Balance daily
• Perform other duties to service internal and external customers as directed by the Operations Manager or designee
• Performs other related duties as assigned

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Must have excellent phone skills
• Strong verbal and written communication skills
• Ability to perform at or above department average with little to no direct supervision while meeting all deadlines

Education/Experience:

• High school diploma or equivalent required; some college preferred and a minimum of one year related experience and/or training in a financial institution setting with an emphasis on deposits

Computer Skills:

• Basic computer skills including the ability to use electronic mail, internet, and Microsoft Office products