Customer Service Rep
Path Engineering
Crete, IL
Customer Service Rep
Path Engineering
Crete, IL
- Medical , Retirement
- Full-Time
Job Description
```Role
As a Customer Service Representative (also known as Customer Support Specialist, Customer Care Representative), you'll provide exceptional post-sales service to distributors, manage customer inquiries, and maintain product knowledge. You'll also be responsible for documenting and tracking customer interactions using Salesforce, collaborating with other departments for issue resolution, and continuously improving service quality.
Benefits- Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share.
- Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
- Best-in-class 401K plan with zero vesting and up to 6% contribution matching.
- Proven experience in a similar customer service role, preferably in a high-volume environment.
- Strong knowledge of Salesforce and proficiency in JD Edwards.
- Excellent verbal and written communication skills, with the ability to effectively communicate with customers and internal stakeholders.
Address
Path Engineering
Crete, IL
USA
Industry
Business
Posted date
26 days ago
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