Member Service Representative

ASECU is a small, local Credit Union in Youngstown, OH. We are supportive, customer-centric, professional and our goal is to help our members with all their financial needs.

Our work environment includes:

• Growth opportunities
• On-the-job training

We're looking for a Member Services Representative to help us provide support to our members. You will be responsible for resolving customer complaints and helping them with any questions, as well as other general teller duties (opening accounts, deposits/withdrawals, etc...). As a Member Services Representative, we expect you to demonstrate a high level of customer service. You should be highly responsive and able to prioritize multiple tasks at once. Our ideal candidate must be able to connect with members, as you’ll need to resolve issues in person or on the phone. Ultimately, this member services representative role is an important part of our company’s success, as it allows us to offer a superior level of service to our members.

Job Type: Part-time

Pay: From $16.23 per hour

Benefits:

• Opportunities for advancement
• Paid sick time
• Paid time off

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Cash handling: 1 year (Required)

Ability to Relocate:

• Youngstown, OH: Relocate before starting work (Required)

Work Location: In person