System Analyst

Job Description
This role is responsible for the quality testing in support of the Modernization of Office of Retirement Services (ORS) systems.

ORS is in the process of a complete redesign of their external-facing web portals, internal line-of- business application, and their call center CRM application. The goal of this position is to create flexible and reusable test plans and scripts to verify the functional and performance of the redesigned applications against the requirements

Job Duties

• Identify the requirements, design and test plan documentation for changes to our application software systems. Participate in all project stand-ups, requirements sessions, user design meetings, test planning sessions, sprint planning and product demonstrations. An experienced test analyst is needed to develop robust test plans for approval by the project, business and QA teams.
• Follows both the State and industry best practices for quality assurance.
• Understands testing automation to help identify test cases that can and should be automated.
• Understands testing cycles to help identify the context of the test plans (functional, performance, security, acceptance and regression).
• Able to engage the test automation group to automate test plans efficiently and to identify test data.
• Able to identify and document application performance requirements, including load parameters and service-level agreements.
• Able to identify application security requirements, and to coordinate security scans with the project team.
• Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Requirements

3-5 years:

• Knowledge of Playwright (or comparable tool), Locust (or comparable tool), Python, VS Code, Azure DevOps, Git, and Microsoft Dynamics development technologies. Flexibility to work with others.
• Responsible for designing, developing, and executing automated test that can verify software functionality and performance.
• Experience writing Structured Query Language (SQL) to identify and create test data.
• Experience with documenting test plans, both manual and automated, to validate positive and negative validation criteria.

Experience in Smoke, Regression, functional and performance testing criteria

Experience performing user story sessions with customers

Experience developing success criteria during the development of user stories

Experience with providing requirements/user story traceability reports

Experience with providing requirements/user story test coverage metrics

Experience with the Agile SDLC methodology utilized in the development of new systems and enhancements

Experience providing test effort estimations and daily stand-up status reports

Experience working within an Agile SDLC methodology.

Experience working with developers to identify risk areas within the application that may require additional testing

Experience in running smoke tests for each deployment/release

Ability to evaluate and document test results, including defect reporting and management

Ability to work and communicate well with all levels of IT coworkers and users

Ability to prepare detailed written instructions and technical documentation using industry best practices

Ability to work under pressure and tight timelines and diagnose and resolve complex problems quickly

Other technologies as identified through discovery

Desired Skills

Experience with OpenText Unified Functional Testing (UFT)

Experience with OpenText LoadRunner

Experience with testing automation tools in general

Minimum Education

• Some College

Location

• Local candidates only.
• Position is a hybrid schedule with 2 days onsite from day 1 - Flexible on days in office.
• Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m.

Additional Requirements

• Must be authorized to work in the United States; We are unable to offer sponsorships at this time
• Must undergo a background check and drug screening for employment.

Employment Terms

• This is a W2 position
• 40 hrs per week
• HYBRID schedule - with 2 days onsite from day 1 - Flexible on days in office.

About Zenfreed

At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Benefits

We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.