Externship Coordinator

Purpose:

The Externship Coordinator is responsible for supporting the overall functioning and performance of the Externship Department by providing day-to- day support with respect to policies, procedures, student engagement, retention, and completion goals in a student centric campus environment.

The primary responsibility of the Externship Coordinator includes coordination and support of the following; supporting the Senior Externship Advisor with placing students in externship sites for all Smith Chason Programs.

Qualifications:

• Minimum of an Associate’s Degree or equivalent but relevant experience,
• Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedules.
• Ability to communicate with high level industry supervisors and management teams.
• Strong ability to work independently as well as collaboratively with other staff members.
• Ability to track, monitor, assess and evaluate student progress and outcomes
• Individual must possess strong motivational skills, oral and written communication proficiency
• Provide excellent student customer service
• Must have strong technical skills including all computer applications, internet research, database management, and analytical skills
• Strong documentation skills
• Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions
• Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, and staff
• Individual must be professional in all aspects of the position including appearance, demeanor, and attitude

Reports to:

Senior Externship Advisor

Responsibilities:

• Supports and represents the Externship Department in the day-to-day operations of the department, ensuring support of students, affiliates, registry, regulatory compliance, and consistency of practice and maintenance of optimum service levels
• Provides support, in relation to policies, procedures, and operational plans regarding students and services for students, including risk management.
• Ensure that the Externship Department monitors students’ attendance and academic performance on a weekly basis, progress toward program completion, recommending interventions as needed
• Assist the Senior Externship Advisor with the coordination of new externship sites and maintain current affiliate contracts
• Work closely with the externship department and the education department to assure a positive student experience.
• Work closely with Senior Externship Advisor and Registrar to assure accurate and timely attendance and performance records.
• Support externship orientation workshops.
• Maintains knowledge of Smith Chason programs, campus resources, information systems, and policies and procedures
• Additional job-related duties as required and assigned by the Senior Externship Advisor

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Must be able to remain in a stationary position for prolonged periods of time

• Can independently move objects up to 25 lbs.

• Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions

• Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others

• Must be able to occasionally function in activities that include walking, bending, squatting, and reaching

CULTURE OF CARE

Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:

• Creating a sense of community in all interactions and communications with students

• Identifying problem areas and offering assistance

• Opening up safe conversations for cooperative solutions

• Holding students to standards and goals that will ultimately make them successful in their careers