Inside Sales Assistant (Bi-Lingual English & Spanish)

Responsibilities:

• Manages high number of sales and purchasing transactions.
• Prepares and send sales quotes to our customers and follows up to receive their purchase orders. Must be comfortable making multiple sales quotes and contacting suppliers and customers overseas.
• Order processing: receiving and confirming customer purchase orders, reviewing quantities and pricing. Process multiple purchase orders and update the system to reflect changes in shipping status, and actual quantities in transit.
• Handles customer inquiries or concerns quickly and professionally by email and telephone to maintain good customer relationships and ensure highest level of customer experience and satisfaction.
• Maintains a strong relationship with customers and vendors and work hand to hand with team members of other departments such as Logistics, Quality Control and Accounting.
• Maintains a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards.
• Perform related duties as required.

Skills and Abilities:

• Excellent verbal and written communications skills in English and Spanish.
• Proven inside sales experience.
• Detail oriented.
• Customer service oriented.
• Strong listener and problem-solving oriented skills.
• Ability to work effectively independently and with the team.

Requirements:

• Need to be bi-lingual English and Spanish (able to speak & write in both languages).
• +2 years inside sales experience (selling and buying business to business).
• Previous order processing experience will be advantageous.
• Computer literacy and exceptional organizational skills.
• The ability to work under pressure.

Job Type: Full-time

Pay: From $34,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday

Experience:

• Inside Sales B2B: 2 years (Preferred)

Language:

• and Writes in both Spanish and English (Required)

License/Certification:

• Permit to Work in US (Required)

Work Location: In person