Operations Specialist (26594)
Dahl Consulting
Knoxville, TN
Expired: April 28, 2024
Applications are no longer accepted.
- Other
Job Description
Company Info
Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Information Technology & Services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This Company is hiring an Operations Specialist for a contract position! Interested? Get more details below.
What you’ll do as an Operations Specialist:
- Create and merge quotes, validate order information, and verify payment terms with high attention to detail and sense of urgency
- Provide accurate price quotes and assist with proposals
- Responsible for complex quote configuration of products and services, pricing, discounting, and quote document generation
- Ensure compliance to all company and business policies, administer all open Renewals sales orders, and ensure appropriate order flow.
- Review and validate contract request intake form from Sales including validating customer information and existing contract information in Salesforce CRM
- Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- Respond and action in a timely professional manner on any escalations received
What you’ll bring to the Operations Specialist role:
- 1+ years of experience with Salesforce CRM
- Experience with Salesforce quoting (CPQ)
- Analytical strength to research existing contracts and determine correct existing costs
- Strong in mathematical calculations to determine discount percentages needed to reach target price
- Able to take instruction and respond quickly
- Strong written and verbal communication skills
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