Printing Estimator/Customer Support
- $18 to $21 Hourly
- Vision , Medical , Dental , Life Insurance , Retirement
- Full-Time
Printing Estimator/Customer Support
Kenwel Printers, a well established commercial printing and mailing company located in the Clintonville area in Columbus, Ohio is looking for an Estimator/Customer Support person with experience in the print industry. The individual will be responsible for preparing estimates and working directly with customers - addressing their project needs with a goal to satisfy. The Estimator/Customer Support person will provide customers with expert answers to questions about pricing, paper stock availability and project timelines and communicate details to the production team.
Qualifications:
Self-starter who works well in team environment
Excellent communication skills
Outgoing
Experience in the Graphic Communications/Printing industry
Customer Service experience preferred
Sales experience a plus
Computer experience using print estimating software
Ability to think quickly and solve problems
Attention to detail is a must
Essential Responsibilities
Providing outstanding customer support through both oral and written communications.
Maintain existing customer relationships and work to develop new customers.
Prepare and process quotes, orders, and sample requests.
Communicate with customers and follow-up promptly with quotes, requests, orders, and other tasks.
Work with sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
When appropriate, advise customers on best strategies to achieve their desired outcomes.
Other duties as assigned.
Additional Responsibilities
Learn and be able to communicate with customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications.
Address
KENWEL PRINTERS INC
4272 Indianola Ave.
Columbus, OHIndustry
Business
Posted date
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