Billing Specialist

LST Group

Winter Haven, FL

Other

Position: Billing Specialist
Location: Winter Haven, FL

Summary:

This role is responsible for creating customer invoices through the McLeod Powerbroker system, resolving carrier rate discrepancies and processing claims. This position will be responsible for maintaining accurate records and assisting with other carrier and customer activities as required. The Billing Specialist will be responsible for accounts receivable and accounts payable as well as reviewing carrier bills and approving them for payment. This role will also be responsible for building and maintaining client relationships to ensure excellent customer service to ensure that their accounting expectations and needs are met.

Responsibilities:

Collaborate with the sales teams to understand their clients and related accounting needs.
Display top-notch customer service skills as you answer inbound inquiries from clients / carriers and build relationships with customer accounting contacts.
Learn each customer’s invoicing portal and develop processes to maximize collections and minimize billing discrepancies.
Proactively research payment details and reach out to clients as needed.
Pull weekly reports and distribute for internal consumption.
Follow AR trending patterns to predict and prevent past due invoices.
Strive to meet and exceed aging goals on a consistent basis.
Settle payments with customers.
Resolve payment disputes thoroughly, involving management when appropriate.
Execute administrative tasks, including document uploading and retrieval.

Requirements:

Familiarity with basic accounting principles and procedures.
Ability to deal with claims, collections and settlements.
Solid data entry skills with regard to speed and accuracy.
Intermediate MS Excel & Word skills.
A self-starter with the ability to work in a fast-paced office setting.
Organization, accuracy and attention to detail.
Excellent written, verbal, and presentation skills.

Preferred:

Bachelor’s degree in Accounting, or experience in finance or a related field.
1-2 years of experience working in Accounts Payables & Accounts Receivables is preferred.
Minimum of 1 year of logistics experience is preferred.