Sales & Customer Service Representative

If you are ready to start a career with a large reputable manufacturing firm with outstanding benefits whose values center around quality training, consistent communication & top of the line mentorship, then our Customer Service Representative position is the next step for you.

We Are Looking For A Customer Service Representative Who Can:

• Meet with potential customers and respond to basic customer inquiries about services, products, billing, and related topics
• Review accuracy of customer account information and document changes to be made to exceed customer satisfaction
• Work with Customer Service Reps and sales team members to achieve measurable customer service targets
• Possess a welcoming demeanor towards customers when presented with challenges or objections
• Provide continuous effort to increase the quality of the customer experience, drive company morale and improve business
• Attend training seminars and client meetings to stay on top of relevant product knowledge, current sales promotions, new product launches, and customer acquisition tactics

We Require The Following From Our Customer Service Representative:

• Ideally Bachelors Degree is preferred
• Ability to manage time wisely and efficiently accomplish assigned tasks
• Proven ability to implement constructive criticism and learn at an accelerated pace
• Energetic and positive team player, ability to operate in a team environment and independently
• Positive and considerate attitude towards all interactions with customers and staff members
• Posses high-quality relationships with senior customer service and sales staff
• Implement and adhere to internal policies and procedures