Service Supervisor

Absolute Water Technologies is a rapidly growing High Purity Water Treatment company servicing the Midwest. We are a professional organization that promotes personal growth and sharing in the team’s success. Experience in service job, or trade, preferred. Willing to train with career progression paths. $1000 bonus paid after each phase of the training is completed.

Generally, work performed indoors in all commercial settings.

Compensation includes guaranteed full-time salary, performance bonus, health benefits, profit sharing, 15 days paid time off, paid holidays, tuition reimbursement, professional training opportunities, wellness program, additional on-call compensation and company provided 401k contribution.

Job Description:

Responsible for overseeing all functions of assigned branches including the service department and customer satisfaction.

• Delivery and placement of water treatment equipment
• Exchange Service Deionization Tanks
• Conducting System Sanitizations (System Loops)
• Component Replacements
• Conduct and record basic water readings and operating parameters of equipment

This is a mix of field service work and office work.

Specific Required Skills/Traits:

• Ability to communicate professionally in both oral and written form.
• Driven self-starter with a strong work ethic, and sense of urgency.
• Ability to actively listen to a customer’s needs.
• Leadership ability – Ability to lead by example and get results through coaching and holding people accountable for actions and performance.
• Organizational skills – ability to multi-task and prioritize to-do list, and follow issues through to completion.
• Proficient in Microsoft Office (word, excel, power-point). Or trainable to do so.
• Sense of ownership – take initiative and solve problems
• Ability to be available for scheduled on-call service response.
• Possess a valid driver’s license and acceptable driving history.
• Drug Free and able to comply with random drug test as required by our customers.
• Ability to push/pull at times 250 lbs.
• Ability to occasionally lift 95 lbs.

Specific Duties/Projects

• Ensures all technicians are performing at an acceptable level and are working efficiently.
• Is the custodian of assigned assets including fleet, building operations, etc.
• Completes assigned special projects.
• Ensures all equipment is maintained and calibrated, as needed.
• Ensures invoicing is completed in a timely manner for time and material jobs.
• Is responsible for procuring any special equipment.
• Serves as technical support for customers and Absolute Water staff.
• Conducts site reviews for quality and procedural compliance.
• Works to support the assigned branch’s ability to meet or exceed the sales and operating income budget.

Minimum Educational Requirements:

• BS Degree in Management or comparable experience in a management role.