Data Entry / Customer Service Representative
the trak group
Cincinnati, OH
- $18 to $20 Hourly
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
Client Services/Relationship Representative
Join our team and be part of a collaborative environment where your contributions are valued and appreciated!
Why you should work here:
- Join a small team where you can make a big impact and have a hand in multiple areas of the business.
- Enjoy a relaxed environment where jeans are okay, fostering a comfortable and casual work atmosphere.
- Ideal for individuals who thrive in steady roles and enjoy interacting with a variety of stakeholders.
Responsibilities include:
- Detail-oriented with strong research abilities.
- Excellent communication skills, both verbal and written.
- Analytical mindset to handle various tasks effectively.
- Intermediate computer skills, including proficiency in Word, Excel, and data entry.
- Answer incoming calls from truck drivers and enter relevant information into the system.
- Daily communication with drivers and customers, ensuring timely and accurate responses to inquiries.
- Provide exceptional customer service and support to all stakeholders.
What you need to succeed:
- Customer service representative (CSR) skills.
- Proficiency in data entry.
- Pleasant personality to handle incoming calls from trucks.
We are a leading professional employment agency based in Cincinnati and serve job seekers in Ohio, Kentucky, and Indiana. You work hard every day to achieve your goals, and when you’re ready for new career opportunities, you deserve every advantage in the market. At the trak group, we work for you and put your needs and priorities first. We get to know you not just as a resume but as a person. We work to understand your motivations, goals and priorities and learn exactly what you are looking for in your next job opportunity.
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