Vendor Manager

Slide is a cutting-edge Tampa based Technology Enabled Insurance company who is disrupting the industry!

To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment.

Being able to contribute innovative solutions (Best Idea Wins!), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. Does this sound like you?!

What you will be doing:

• Analyze data, create reports, and develop performance metrics for all active vendors.
• Report on vendor performance to internal and external stakeholders.
• Identify areas for operational improvement and develop strategies to address them.
• Publish, maintain, and distribute list of preferred vendors for claims department.
• Collaborate on Service Level Agreement per Category
• Distribute, monitor, report on each vendors Service Level Agreement compliance monthly.
• Maintain contact log for each vendor.
• Identify any potential relationship issues between vendor and Slide.
• Understand vendor's needs as a true partner.
• Manage any vendor billing disputes.
• Collaborate to build the credentialing needs by category.
• Recognize and problem solve any possible process issues.
• Research leading vendors by coverage to meet Slides current and future needs.
• Respond to vendor related questions from claims department.
• Collaborate with claim department to identify new categories of vendor need.
• Develop ranking system to track performance of vendors compared to each other and minimum standards.
• Ensure compliance with relevant regulations and industry standards.
• Work with vendors to identify training opportunities.
• Create and maintain a log of CE courses offered by each vendor.
• Perform other duties, as assigned.

What you have:

Education, Experience, and Licensing:

• Bachelor's degree or High School diploma and relevant work experience required.
• 2-4 years' experience in vendor management required.
• 2+ years' experience within the Property and Casualty/Homeowners Insurance industry required.
• Industry designations or certifications a plus.

Qualifications/Skills and Competencies:

• Strong negotiation, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in contract management and vendor relationship management software.
• Strong written and verbal communication skills with the ability to interact on a professional level.
• Exceptional organizational and time management skills with the ability to plan and prioritize effectively.
• Ability to work independently while effectively communicating with multiple teams.
• Ability to focus on a specific task or multiple tasks efficiently and accurately.
• Proven ability to be adaptable and flexible; adjusting to new requirements or unforeseen issues.
• Ability to collaborate with internal departments to provide the best resolution.
• Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and Outlook.
• Desire to live Slide's Core Values.

What Slide offers to you:

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology!

Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle...Physical, Emotional, Financial, Social and Professional Health. A new 2024 Benefit is a Lifestyle Spending Account opened for each employee to spend on a Wellness Activity of their choice each month... funded by Slide!

2023 AND 2024 BEST PLACE TO WORK - Tampa Bay Business Journal

2024 TOP WORKPLACE - Tampa Bay Times and USA Today