Network Support Coordinator

Provider (Physician) Network Support Coordinator (National)
CINQCARE
Position Description
Overview The Network Support Coordinator will report to the National Network Support Manager, Sr. and will play a pivotal role in managing projects, trackers, and workflows within CINQCARE's provider and payer portfolio. This individual will be instrumental in fostering a coordinated approach across CINQCARE's networks, ensuring seamless operations and efficient project management. The Network Support Coordinator will be responsible for organizing, developing, and maintaining provider related processes and organizational documentation. This role requires a keen eye for detail, strong project management skills, and the ability to create and optimize Visio workflows and processes. The Network Support Coordinator should embody CINQ's core values, including Trusting, Empathetic, Committed, Humble, Creative, and Community-Minded.
Primary Responsibilities
The Network Support Coordinator will have the following expanded responsibilities:

• Support the development, implementation, and monitoring of network development planning and functions, including managing projects and trackers to track progress and milestones
• Ensure the secure maintenance and organization of documents on behalf of the IPA and CINQCARE ACO REACH
• Develop provider-facing communications and marketing materials, ensuring clarity and consistency in messaging across all communication channels
• Provide support for payer contracting activities, contract governance and documentation
• Document network-related policies, procedures, and workflows, utilizing Visio and other tools to create clear and comprehensive documentation
• Provide administrative support for provider events, coordinating logistics and communications as required
• Support network teams with issue resolution and data needs as appropriate, providing timely assistance and guidance to ensure smooth operations
• Provide regular updates, respond to inquiries, and address all internal and external concerns in a timely manner, maintaining open lines of communication with stakeholders
• Provide operational and project support as needed, including managing project timelines, milestones, and deliverables
• Assist with all other required network business needs as assigned by the manager, demonstrating flexibility and adaptability in addressing evolving priorities and tasks

Qualifications
The Network Support Coordinator should have the following qualifications:
 

• Education. Bachelor’s or equivalent degree with a record of strong academic achievement or relevant experience will be considered.
• Experience Ideal candidates will possess a minimum of 4 years of relevant experience in the healthcare industry, demonstrating a proven track record of success working for a large physician group, IPA, or a managed care health plan. Proficiency in Excel, Microsoft Suite, and Visio are essential skills for this role
• Entrepreneurial. CINQ seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. This position is accountable for ensuring CINQ is positioned to innovatively deliver on its promise
• Communication: Proficiency in verbal and written communication is essential, along with strong presentation skills. The candidate should demonstrate the ability to develop clear and compelling provider communications and marketing materials. They should also possess the capability to articulate complex concepts in a clear and accessible manner to both the CINQ team and providers.
• Relationships. Ability to build and effectively manage relationships with business leaders, peers and external constituents; and,
• Culture. Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding and entrepreneurial Company

Location:  NYC - Hybrid
 

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