Account Manager

VuePlanner®, a verified YouTube Measurement Partner, is looking for an experienced Account Manager to join our growing team. This individual will support campaign activations with some of our most prominent agency partners and advertisers. Being an Account Manager at VuePlanner provides a unique opportunity to gain valuable YouTube advertising knowledge from a leader and verified partner in the space.

What will you do?

This person will support campaign activations from pre-launch through campaign completion – working closely with the VP of Accounts, Account Directors, and the Ad Operations team. This role based in NYC to allow for easy client-facetime opportunities, however, this is a 100% remote position reporting to the VP of Accounts (based in Los Angeles).

Primary responsibilities include:

• Account Management: Be a day-to-day resource for client inquires on key accounts and provide internal and external support on multiple activations. Confidently contribute to campaign status calls as an expert in the client’s campaign, VuePlanner, and YouTube solutions.
• Campaign Management:  Coordinate with clients and internal departments to support on-time campaign launches. Work through media planning details to collect and organize campaign assets and secure 3P reporting from clients. Use project management tools to maintain clean and accurate internal campaign records. Collaborate with VuePlanner’s operations team and oversee live campaigns to ensure fulfillment while accounting for added-value and target margins.
• Analysis & Insights: Work with VuePlanner’s campaign management team to provide clients with meaningful in-flight reporting plus comprehensive final reports that identify key insights, campaign trends, and recommendations for how to increase success during future activations.
• Finance Support: Work with the Finance and Accounting team to collect monthly invoicing info for your accounts.

What are we looking for?

• 3+ years of experience in an Account Management, Media Planning, or Client Activation capacity – being a client-facing point of contact and managing multiple clients or campaigns simultaneously.
• Previous experience at an ad tech company, digital media agency, digital publisher, or advertising/marketing services company
• Experience in video advertising, either through management of video partners or directly managing video ad buys (YouTube buys specifically a plus)
• Understanding of video media buying strategies and media math (CPM/CPV/CPC/CPA), 3P tracking (DCM, Double Verify, Integral Ad Science, Nielsen, Innovid, etc.) campaign optimization, and reporting analysis
• Previous experience working in Google Ads or DV360 buying platforms, a plus
• Experience with brand studies including Google Brand Lift and Search studies, Kantar studies, etc., a plus
• Highly competent with Microsoft Office Suite, primarily excel and PPT to support in campaign reporting

The successful candidate will also demonstrate the following abilities:

• Dedication to achieving success for client KPIs, and thus their satisfaction with VuePlanner and likeliness to become a repeat client.
• Strong relationship building skills – history of fostering relationships with clients or partners and working together towards a common goal.
• Self-starter ready to take on challenges and find solutions, even if there is minimal direction.
• Forward-thinker able to foresee potential campaign issues and proactively develop solutions.
• Cool and thoughtful under pressure; able to successfully navigate and solve client issues.
• Ability to multi-task and work through several projects at once with strong time management skills.
• High attention to detail and organizational skills
• Excellent client-facing oral and written communication skills
• Willingness to stay on top of industry trends and new Google and YouTube features
• Eager to contribute to a start-up type environment in which proactivity and accountability are key

Why work at VuePlanner?

• 100% remote work, with the role is based in NYC area to allow for easy access to client meetings and events
• Competitive compensation structure, including potential for quarterly bonuses
• Potential to travel to meet and entertain clients (Chicago/NYC)
• Engaging culture that celebrates collaboration, innovation, and career growth
• Benefits: Health, Dental, Vision, Life Insurance, 401k with employer match included
• Open vacation policy: Employees have freedom to take time off as needed

About VuePlanner

VuePlanner is a media and technology company that provides advertisers and their agencies the confidence to plan and buy contextually relevant video campaigns by identifying the environments most suitable for brand advertising across multiple platforms.  Our company supports clients through both managed-service and self-serve approaches to YouTube media buying. VuePlanner® is a transparent, insight-driven planning tool for buying advertisers on YouTube.

Our proprietary technology powers contextual, data-driven YouTube campaign performance through relevant content identification and quality scoring, pre-bid transparency, and ongoing placement monitoring. VuePlanner is a verified YouTube Brand Suitability & Contextual Targeting Partner, a member of the YouTube Measurement Program, one of 7 companies worldwide.